Shipping & Returns
Shipping Information
🚚 Standard Delivery
- Belgium & Netherlands: 1 business day
- Other countries: 2-5 business days (delivery time may vary by location)
⚡ Express Delivery
- Next-day delivery available for all countries
🎁 Free Shipping
- Enjoy free shipping when your order meets the minimum amount for your country!
Tracking Your Order
Once your order has been shipped, you’ll receive a tracking link via email so you can follow your package every step of the way! 📦✨
🔄 Returns & Refunds
🛑 Can I return my order?
For hygiene reasons, we cannot accept returns of opened or used skincare products. However, if your product is damaged, incorrect, or defective, we’ll happily replace it!
💳 Refunds & Exchanges
If your order arrives damaged or incorrect, please contact us within 5 days of receiving your package. Provide your order number and clear photos of the issue, and we’ll make it right!
🚚 Return Shipping Costs
If we made a mistake with your order, we’ll cover the return shipping costs. Otherwise, return shipping is at the customer’s expense.
📩 How do I request a return or refund?
Email us at Support@K-beauty-glow.com or send us a WhatsApp message with your order details, and our team will be happy to assist you!
💌 Need Help?
If you have any questions about your order, shipping, or returns, feel free to contact us via email, WhatsApp or Instagram DMs. We’re happy to help! 💖
📲 +32 456 89 30 85
📧 Support@k-beauty-glow.com
📸 k_beautyglow_official